Delivery & Returns

Delivery.

Paint

Postage costs are from £1.50 to £4.00, sent via Royal Mail standard / recorded delivery depending on Item/s, size, weight & quantity.

Homewares and lighting

Postage costs are from £4.00 to 8.99, sent via Royal Mail or Hermes standard / recorded delivery depending on item/s, size, weight & quantity.

Rugs up to 120cm £6.05 standard delivery over 120cm are £10.00 via Courier.

Goods will only be delivered to the address given at the time the order was placed.

We aim to dispatch orders within 48 hours (excluding weekends and bank holidays)

Should there be any problem with your order we will contact you.

All items returned to us undelivered will be subject to a re-delivery charge.

Postage is calculated at check out. 

Furniture 

Free delivery with in 15 miles of our bricks and mortar shop Sudbury, DE6 5EB.

For further a field, small items £40.00 & large pieces £60.00 via courier. You are also more than welcome to collect in person or arrange your own courier. 

Delivery times may vary. If you require an accurate delivery date please contact before purchase. 

We do not make any profit on postage any over payment on postage will be refunded to the customer via payment method. 

Returns Policy:

If for any reason you are unhappy with your purchase or in the event of damage in transit Please email us straight away with photographs to hello@tweakhome.co.uk.

If you need to return any goods the buyer is reasonable for paying the return  postage, goods must be in the same / saleable condition they were sent out in. Please make sure they are packaged securely and we strongly advise that you use recorded delivery as we cannot accept liability for any lost or damaged that may occur in transit.

Please keep your post office receipt as proof of postage. Items must be returned within 14 days of delivery.

Tweak, Unit 7 Sudbury Courtyard, Sudbury, Ashbourne, Derbyshire. DE6 5EB.

Please note: Custom-made orders can NOT be returned.

Any of our paint products can NOT be returned if they have been opened.